Patient Centered Medical Home (PCMH)

Patient Centered Medical Home (PCMH)

Community Health Systems Inc. is working on becoming a Patient Centered Medical Home (PCMH).

What is a Patient Centered Medical Home?

Patient-Centered Medical Home (PCMH) is a certified model of care that focuses on you (the patient) and your health. CHS strives to offer services that support you and your unique healthcare needs. As a PCHM home, we work together to stay focused on you, to improve the quality, safety, and value of your care.

As a PCMH, here is what you can expect:

  • Care that is Accessible: You can receive care in a timely manner. The medical home delivers accessible services with shorter waiting times for urgent needs, enhanced in-person hours, and 24/7 telephone or electronic access (MyChart) to a member of the care team.
  • Patient-Centered: You and your family are important parts of your healthcare team. We respect each patient’s unique needs, culture, values, and preferences.
  • Safe and Continuous: You regularly see the same providers.
  • Coordinated: Your team coordinates all your care, including sharing information and records with outside specialist care, should you need it.
  • Compassionate: Your well-being is the highest priority.

Medical Home Benefits:

  • Improve communication between you, your family and your healthcare providers
  • Help you understand and manage your health
  • Advocate for you, when necessary
  • All your medical, dental and behavioral health care are under one roof.
  • Remind you of upcoming appointments/ tests
  • Help you reach your health goals

Medical Home Team:

  • You (the patient)
  • Your family
  • Your primary care provider (doctor, nurse practitioner, physician assistant)
  • Nurses, medical assistants, specialized care providers, behavioral health counselors, and others who help you manage your health